Search Help & Support/Frequently Asked Questions/Guitar Sherpa

Why is the video upload process taking a long time?

TrueFire Support
posted this on Feb 14 03:59 pm

Since videos files can be rather large in file size, the upload and conversion process could take a considerate amount of time. This will also vary depending on your internet connection. There's no need to shoot in full HD since the video will need to be converted on the back end before it becomes available for viewing by the instructor. 

The recommended webcam settings are:

VGA - YouTube - Web Settings
.avi, .mpg, .mpeg, .mp4, .mov, or .wmv file type required
640x480 pixels recommended
500 kbps video bitrate max
128 kbps audio bitrate recommended
44.1 kHz and 16 bit audio sampling rates required
15 frames per second recommended
 
Topic is closed for comments